Work Method

Self-Supervision and Control

The implementation of the supervision function warrants the independence and impartiality of accreditation decisions.

In addition, IMAB also applies the Standard Code Practice for performing business activities. The Corporate Governance contains the key provisions of applicable requirements as well as internationally and nationally recognised standards of management.

Impartiality

The impartiality of IMAB activities as an accreditation body is ensured through its organisation as well as the composition and operation of its committees. It fulfils the requirements of the applicable DIN EN ISO/IEC 17011 standard and other applicable documents with regard to

  • the structure
  • the balanced involvement of interested parties in the committees
  • objectivity of the persons involved in the accreditation procedure
  • freedom from financial, business or other obligations of the persons involved in the accreditation procedure
  • competence for accreditation decisions and
  • related bodies

As an independent accreditation body, IMAB does not discriminate against any of its clients. Its services are generally available to all conformity assessment bodies and are invoiced based on cost in accordance with the applicable fee schedule.

Its organisation ensures that IMAB staff, assigned assessors and experts along with the committees can maintain their independence with regard to the client's commercial interests. They are not subject to any pressure or influences that may negatively impact their assessment capabilities.

The impartiality of assigned assessors and experts is defined in the respective contracts and the guidelines for the appointment and commissioning of assessors and experts. Documentation regarding an assessment is provided in the relevant notes of the assessor/expert. All full-time and external employees of IMAB are required to promptly notify management of any potential conflicts of interest.

Confidentiality

All full-time and external employees of IMAB, members of IMAB committees as well as all other persons that obtain knowledge of accreditation cases or receive other information as a result of their roles, are required to treat this information in confidence.

These types of obligations are either directly set out in employment contracts, procedure descriptions, or may be included in separate confidentiality agreements in special cases. The confidentiality obligation may be removed in special cases with the agreement of the conformity assessment bodies. Such an agreement is not required if IMAB is required to provide information by law, and the affected party has been informed in this regard. In this case, the affected contract partner will be notified of the provision of such information.

Members of IMAB committees may be excluded from the transfer of certain information if this breaches the conditions of DIN EN ISO/IEC 17011 (e.g. in the case of potential conflicts of interest).